There is a 0.5% chance that it will be delayed/lost by an insufficient address. Please make sure your shipping address is 100% correct and can be found by the postman. After being fulfilled, please pay close attention to the parcel logistics tracking, abnormal the first time to contact the post office, AIR-MALL will not be responsible for any package delivery failure cases if your shipping address is wrong.

If you want to change the address：

A. Unshipped orders: can be canceled and modified by contacting customer service

B. Shipped orders in transit: cannot be canceled or modified

Supported Carriers

We partner with the following carriers to ensure your order is delivered safely and on time:

• DHL

• FedEx

• UPS

Countries We Ship To

We currently support shipping to the following countries and regions:

• United States

• United Kingdom

• European Union countries

• Mexico

• Saudi Arabia

• United Arab Emirates

• Russia

• Vietnam

Please note that we also ship to many other countries. If your country is not listed above, please contact our customer service for more information.

Shipping Times

All orders will be delivered in approximately 15 business days.

Ships in

Orders without pre-order products will be shipped within 3 business days.

In case of bad weather or peak season and other uncontrollable factors, the time limit may be extended..

Contact AIR-MALL

Email to [email protected]

*Notice: The final interpretation is owned by AIR-MALL.